Here’s the latest update from us on our service to you – our customers.

We continue to see an increase in demand due to recent changes. Our team is working hard to deliver fresh food to you. We know that providing reliable service to you is very important during these uncertain times. 

Here is the latest information on our services:

Customer Care

Our customer care team is experiencing high volumes of contact. Please be patient while we address each inquiry. Although we are fulfilling orders as normal, if there is an issue with your order, we will inform you as soon as we know about it.

Logistics and delivery 

Getting your box safely delivered to you is a huge priority. Right now our delivery services are currently operating as usual and we expect to get your delivery to you on time. If this changes, we will inform you as soon as we know or at least the day before your delivery.

Missing items

Making sure you have everything is important. Our team is working extremely hard to get your products packed. There may be some disruptions to our product supply during this period. When this happens, we will inform you as soon as we know.

Thanks for your patience and loyalty – everyone at Eureka Market Online.