We're here to help

Live Chat, email support@eurekamarket.net, Call or Text (479) 255-2034
(Live Support 8 am to 5 pm CST Mon~Fri and 9 to 11 am CST Sat & Sun)


Orders & Delivery

  • When will my order ship?
    When is my order shipped?  All orders will be shipped within two (2) business days under normal circumstances. Due to...
  • I have not received my package.
    Please ensure you provide the correct contact details and delivery address. If you do not receive your products withi...
  • What are our shipping rates?
    About Shipping RatesFree shipping on orders over $50 *Shipping rates are calculated and displayed in the cart and a...
  • How long does it take to receive my package?
    Orders are shipped from the nearest of 5 different warehouses.. Two warehouses specialize in grocery items and two sp...


  • Can I return my order?
    If you are not 100% satisfied with your order, we will accept the return of your item(s) for a full refund within 30 ...
  • What if I am unsatisfied with my order?
    We offer a 100% money-back guarantee if you find any dated or damaged products - or any other issues. Your satisfacti...
  • How long does it take to receive a refund?
    Typically, it will take about 5 - 20 business days to receive your refund. Your refund will be issued back to the ori...

Transaction Security

  • Is it safe to shop with us?
    Absolutely! We offer the highest level of transaction security available. Eureka Market Online has grown out of our p...
  • Is it safe to use my credit or debit card here?
    Yes - your personal security and safety is of paramount importance to us. As an affiliate of the payment infrastructu...
  • What form of payment is accepted?
    We accept credit and debit card payments through the payment infrastructure company, Stripe, for all orders. Stripe i...
  • Shop with Confidence
    Protection Against Credit Card Fraud: Shopping on Eureka Market Online. Every credit card purchase is covered by our...

About us

  • Who are we?
    The Eureka Market is a full-service natural foods store located in the sweet-spot of Arkansas — the historic city of ...


  • Refund Policy
    Returns Your total satisfaction is our goal. We are committed to providing you with quality products and outstandi...
  • Privacy Policy
    This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a p...
  • Terms of Service
    OVERVIEW This website is operated by Eureka Market Online. Throughout the site, the terms “we”, “us” and “our” refer ...